3-Year Warranty from VSystem

All Sennheiser and Audio-Technica headphones and microphones that you purchase from VSystem are protected by a 3-year warranty. We extend the manufacturer's warranty period, which is usually 24 months, to a full 36 months. This is at our expense and you owe nothing extra.

The 3 year warranty is valid from August 1, 2019 and is marked on all warranty cards we issue. It is one of the bonuses for our clients that we launched on the occasion of our 18th anniversary.

Why are we doing this?

We believe in the products we offer. As an official partner and importer of these popular brands, we know that we only offer high quality products. Moreover, quality is one of our main priorities for us. If a product does not meet our standards in terms of quality, workmanship or functionality, we will not include it in our catalog. No matter how low its price is or how well it sells. Through our quality control and long-standing contacts with manufacturers, we can guarantee you the fastest possible assistance in the case of a failure. Therefore, we extend the warranty period of the manufacturers to 3 years.

What should I do in case of damage?

Before returning a product, please contact us. Our team will fully assist you in solving any problems. It is important to us for you to be satisfied with your purchase and to be able to use the products with pleasure.

If the product cannot be repaired?

An item that cannot be repaired is replaced with a new one. If the model is no longer manufactured, we will offer you an alternative product in the same price range or refund the full amount you paid. This applies to the entire 3 year warranty period if the operating conditions are met. You can find the full warranty terms on the Warranty and Service page.

Have questions?

If you have any questions, comments or would like to suggest any improvements, please contact us through our contacts page. We will always listen to you because that is how we will help each other. Thank you!